FAQs

What currency are the prices seen on the site?

All prices are in USD.

 

I just placed an order, when will it ship?

We do our best to ship items as fast as we can. The average shipping time is 3-5 business days in the US. Tracking numbers will be updated once your order has been shipped. If you do not have a tracking number after 3 business days, please email us at [email protected]

 

I have entered an incorrect address what do I do now?

If you have misspelled or auto-filled an incorrect address, kindly notify us via email at [email protected] If the given address is incorrect, we can change the address to the correct one within 24 hours.

 

How long does shipping take?

Shipping times vary based on your location. The average shipping time is 3-5 business days in the US.

 

Can I return or exchange my order? What if there is an issue?

We offer a 30-day money-back guarantee, with no questions asked. If the sizing is wrong, we are more than happy to help you get the right size. If the product is defective or damaged, we will give you 30 days to send it back to us for a full refund or exchange. Once we have received the product, we will refund the total amount of your original purchase or exchange the product. Please include a name and order number on the returned parcels.

Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

 

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you. Please send us an email to [email protected], and we will be happy to assist you in any way that we can.