Our return policy is 30 days from the date you receive your product. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange. If a situation arises, please email us at [email protected] to get the situation resolved. We will come up with a solution.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will be applied to your credit card or original payment method within 3-7 business days depending on the financial institution.
Shipping charges are non-refundable.
Late or missing refunds (if applicable)
Refunds usually take 3-7 business days, depending on your provider. If you haven’t received a refund yet, first recheck your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you have taken these steps and still have not received your refund yet, please contact us at [email protected]
Exchanges (if applicable)
If you need to exchange your product for a different size or style, please send us an email to [email protected] and request a return shipping label. We will take care of the return shipping label to make sure that we get the correct size for you. You can send your items to Amore Jeans LLC, 8581 Mac Alpine Rd, Garden Grove CA 92841, United States. Please print out your receipt, and insert it into the package. This allows us to know who it is coming from.
To return your product, please mail your product to Amore Jeans LLC, 8581 Mac Alpine Rd, Garden Grove CA 92841, United States, with your receipt in the package.
We will honor you with a return shipping label to make sure that you get the correct sizing. We will only accept this once. Any additional exchanges needed will need to be paid by the customer.
Depending on your location, the time it takes for exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.